Standard check in is at 4pm on the day of arrival. Early check in is available from 1pm at additional cost of £100. Customers must vacate the premises by 11am on the day of departure - late check out (up to 3pm) is available at an additional cost of £100. Both must be arranged and agreed at least 1 week prior to your stay.
It is important that the person making the booking and responsible for the deposit is the first to arrive so that they can be shown around the property to go through the house rules. Should the person making the booking not be the first of the group to arrive they can delegate this responsibility to another member of the group by letting us know by email at least 1 week prior to arrival.
The Inn is currently available for exclusive use at £700 per night and £3500 per week. Damage deposits are also required and the level will be determined at the time of your booking. Obviously we will ask for higher deposits from stag's / hens, and large groups of adults etc. This is at our discretion and should we feel that we require further deposit at any time during your stay for any reason (because we feel that your group is different to what we agreed / excessive energy use / damage / inappropriate behaviour etc.) we reserve the right to ask for this. Refusal to pay additional deposit when requested will result in your group being asked to leave without refund.
The price includes exclusive use of the accommodation and facilities, bed linen and one toilet roll for each of the toilets. Towels are not provided but we are able to sell these at £5 each from the old hotel stock.
Booking Mosspaul and payment of your initial deposit confirms acceptance of our terms and conditions. Your deposit is non refundable in the event of cancelation and we would advise all guests to take out suitable holiday insurance.
Heating and energy
In order to keep our prices low for all guests we make additional charges for guests who require higher than average energy usage. When the central heating is required, it is on all day and set to a comfortable ambient temperature. We are happy to turn it up on request but will charge an additional fee of £25 per day if the heating has been turned up and windows are required to be opened. Hot water is also switched on 24 hours a day for your stay, providing plenty of hot water for showers. We suggest that you stagger the use of hot water as the supply is not indefinite. We have a multifuel burner in the sitting room that takes any type of fuel, but works most efficiently on coal. We provide coal, wood, kindling and firelighters for your use at cost price. Customers may prefer to bring their own fuel with them, but only hard wood should be used in this burner. Please note that use of the multifuel burner can interfer with the heating thermostat. Customers must not alter the settings on the heating or hot water system.
Please ensure that all lights, and any electrical equipment are switch off when not in use. The owners will enter the building in order to switch off an equipment that has obviously been left switched on and will levy an additional charge of £50 per booking (deductible from deposit) where guests repeatably or excessively waste energy.
We do accept dogs although this must be agreed at the time of booking and will incur an additional charge of £50 in order to cover the additional cleaning normally required. Where guests bring more than 1 dog again, this must be agreed at the time of booking and may be subject to further additional charges at our discretion.
Pets are not allowed in the kitchen or the passageway outside the kitchen. This is not only for hygiene reasons but also for the safety of the animal should there be pest control substances present near to food storage areas.
Owners should also take care when exercising their dogs around Mosspaul due to our proximity to the A7 trunk road and the presence of sheep in the area.
Your group must nominate a fire officer or fire officers, one of whom should always be present whilst members of your group are here. They should make themselves aware of the location of fire fighting equipment, exits and ensure that all guests gather to the front of the building in the event of a fire so that we can ensure that all guests are safely outside of the building.
Please ensure that you leave the house as you found it including a clean kitchen and that you have replaced anything that has been moved during your stay. Should you need to adjust the setup of any electrical equipment in the media room please also ensure that this is left as found for the next guests. Guests are not required to clean out the log burner due to the mess that it can make so this is the one exception.
Any glass bottles must be place in the recycling bins marked for glass, cardboard, tins and plastic must be place in recyling bins marked recycling, and general rubbish should be kept in black bin bags. We will remove them on request. PLEASE ENSURE THAT RUBBISH IS PLACED IN THE CORRECT BINS.
Should we be required to carry out and cleaning or sort any rubbish etc. this will be charged at £15 per hour and deducted from your deposit.